Multilingual 24/7

From the comfort of your home or office, you can enjoy the excellent service and attention of our M24/7 operators, 365 days of the year – 24 hours a day, where you will find highly specialized personnel that will provide you with all the information and attention you may require.

Our technological platform provides service in your language, either Spanish or English. Our operators are available to provide you services such as:

  • Personalized, opportune, professional and efficient service, identifying the needs of our clients, generating made-to-order solutions at low costs.
  • Consulting credit card balances.
  • Credit card authorizations.
  • Change of Access Codes by telephone.
  • Processing of complaints, requests and suggestions.
  • Bilingual Credit card, Debit and Prepaid card activation and suspension.

Contact us by phone:

  • NI Bank MasterCard Black: +18004860173
  • NI Bank MasterCard Platinum: +18669647056
  • NI Bank Tarjeta de Débito: +18778334814